Shipping policy

Order Processing

All in-stock merchandise orders ship within 3 business days of purchase.

Business days are Monday through Friday, excluding weekends and major holidays.

Please note that processing times may vary for preorders, special orders, and items that are temporarily out of stock. Any applicable shipping timelines will be communicated when available.

Shipping Rates & Delivery

Shipping rates and available delivery options are calculated and displayed at checkout based on your order and shipping destination.

Delivery times vary depending on the selected shipping method, destination, and carrier.

Please note that estimated delivery times do not include order processing time.

Expedited Shipping

If you require expedited shipping, please contact our team at info@meredithmarks.com before placing your order.

We will do our best to accommodate expedited shipping requests, subject to product availability and carrier capabilities. Additional shipping charges may apply.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Please allow time for tracking information to update after your package has been collected by the carrier.

Shipping Delays

While we make every effort to ensure timely delivery, occasional delays may occur due to weather, carrier disruptions, holidays, or other circumstances beyond our control.

If you have questions about the status of your order, please contact our customer service team.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately at info@meredithmarks.com.

We will make every effort to accommodate address changes before an order ships, but cannot guarantee modifications once an order has been processed or dispatched.

Lost or Damaged Packages

If your order arrives damaged or you experience an issue with delivery, please contact info@meredithmarks.com with your order number and relevant details.

Our team will review the situation and assist you with the next steps.

Tour Tickets

This Shipping Policy applies to physical merchandise purchased through DJMeredithMarks.com.

DJ Meredith Marks tour tickets and VIP experiences purchased through third-party ticketing platforms are subject to the delivery and fulfillment policies of the applicable ticketing provider.

For ticket delivery inquiries, please contact the original ticketing platform or venue.